Bloomex is a flower delivery service that has been operating since 1999. First, as a traditional retail flower business, Bloomex first opened its doors in the city of Toronto, Canada, and has since taken roots in numerous production facilities all across the country. Bloomex continues to be one of the largest, most popular florists in Canada and one of the most reputable online flower delivery services.
In the last two decades, Bloomex has continued to grow, expanding into the virtual world of online flower delivery to make sending flowers easier for their customers. Their current offerings (in addition to traditional flower offerings) include non-flower gifts, such as chocolate and wine, as accompaniments to flower arrangements, or colorful planters that are also available for delivery.
Being in the flower delivery business for so many years, Bloomex knows and understands their customers well and that their customers appreciate the finest flower arrangements at fair prices. Bloomex accepts orders over the phone to their head office and through their helpful website checkout process. They have also adapted their customer service to be able to handle customer questions and resolve issues through their live chat feature on their website, and via phone and email. Bloomex takes all customer complaints very seriously and expedites all feedback to their customer service department in order to correct all issues.
Bloomex truly cares about their customer experience and understands that mistakes happen during delivery. They offer a fair product replacement policy if products do not meet customers’ satisfaction and take the best efforts to make changes to orders even after they have already been placed. Especially in the flower industry where floral arrangements are given for highly important occasions, Bloomex makes it their priority to work with you to deliver the product you want and need.
In recent years, the company has also expanded its reach to Australia and the United States due to its innovative business model. Their processes involve partnering with various local florists to ensure the variety and volume of flowers are ready for delivery. Cutting out the middleman allows the company to offer unbeatable prices for high-quality flower arrangements, which also allows them to save time on flower deliveries themselves.
In this way, Bloomex is able to offer highly competitive prices, making them a strong competitor in Canada’s flower market and abroad. For your upcoming flower needs, look no further than Bloomex to send the ultimate gift!
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