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How Do You Handle Challenging Clients Who Don’t Value Your Time?




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The pain of dealing with difficult clients – what could be more frustrating? There are many. But dealing with someone who doesn’t respect your time and energy is terrible enough, costing you both your sanity and your money. So how do you deal with difficult customers and avoid communication difficulties in the first place?

Dealing with Difficult Customers – How to Make Things Easier

Difficult customers are unfortunately not uncommon in any business. This does not mean that a customer is a wrong person. There are many reasons for inconsistent communication with them: different communication styles, personality conflicts, lack of boundaries, and misunderstood expectations.

But whatever the reason, the question remains: How can you help your clients get along when they have a problem?

1. Examine The Problem

Don’t dwell on the situation, especially if your long-term relationship with the customer is. Be genuinely curious and find out why things aren’t working between you. Here are some tips for effective communication

  • Acknowledge that something is wrong: The first step to better communication is acknowledging the problem. For example, send an email indicating that you think there is a problem in the partnership and ask the client if they would like to discuss it in a mutually agreeable environment.
  • Schedule a phone call or meeting: A personal phone call or face-to-face conversation can eliminate many potential misunderstandings. It allows you to read non-verbal cues such as body language and tone of voice, which can lead to more effective conversations. You can also set a time limit for the conversation so that it doesn’t take too long for your client.
  • Make a list of discussion topics and stick to it: Preparation is key to a successful difficult conversation. Emotions can override logic, but having a list of essential points to discuss in front of you will make things more manageable.
  • Listen to understand: We all want to be heard, including customers. Even chaotic reactions contain valuable information.

2. Clarify The Situation from The Start

Vague expectations often lead to disappointment. So you and your customer must be on the same page to avoid misunderstandings.

Below are some points to address to set clear expectations from the start.

What you do and do not offer

Make sure the client has a clear understanding of your company profile and scope of services. List your areas of expertise and answer the client’s questions in detail.

For example, not all marketing agencies offer design services. However, if this is not explained, clients may assume they will also provide a design based on their previous experience. This mistake can be easily avoided by defining what your company can and cannot offer.

Accurate and realistic deadlines

It would help if you gave realistic deadlines to avoid clients complaining that your work is late or that you can’t meet deadlines. Explain to the customer what they can expect and when. If you have a complaint, there is a deadline you can refer to. Also, avoid overly optimistic deadlines. This way, deadlines can be met.

What is the pricing?

When it comes to pricing, the magic (and dispute resolution) is in the details. Be as specific as possible about the pricing structure. Discuss payment terms, due dates, late penalties, unpaid invoices, overtime charges, etc. The contract should also include all pricing details so that the client cannot negotiate with you after the job is completed.

3. Set Limits (And Do Not Tolerate Violations)

It’s important to set boundaries when dealing with difficult clients. This way, you can prevent difficult clients from wasting too much of your time and energy and disturbing other clients. Easier said than done. Here are some practical tips.

  • Set fixed days and hours of work: it’s not normal to always be rushing around or working overtime. Of course, it is essential to be available for clients, but constant availability is not conducive to healthy boundaries and work-life balance. Therefore, let them know when you will be working and that you will not be available on your own time.
  • Agree on communication channels: You have the right not to give your phone number to clients if you don’t want to. It is perfectly acceptable to have business conversations via email. Written communication is also more effective when dealing with difficult customers, as it provides guidance when communication escalates.
  • Respect your boundaries: If you respond late to emails or call on holidays, a problematic customer may start to take advantage. Could you not encourage them to do this?

4. Track Your Hours to Be Accountable

Another way to avoid unpleasant situations is to record time spent on complex client tasks and projects. This way, you and the client have a data-based record of the time spent on the job.

You can track projects using a project management tool or a time-tracking application to quickly bill for a recorded time.

With the time tracking feature, you can record your work hours and those of your team members. In addition, this time-tracking tool also allows you to calculate the cost of projects. You can enter your team’s hourly rates, track project hours and get transparent results.

Generating detailed reports when tracking problematic client hours is also helpful. EMS (Employee Monitor Software) allows you to develop, share quickly, and export reports on tracked hours and performance levels to ensure accountability.

Customers Are Hard to Deal With

If you’ve used all the tactics outlined in this article, done your best to communicate reasonably, and tried to understand your customer. Still, you’ve reached a point where nothing seems to be working. It’s time to end the relationship.

Yes, this cannot be easy when the customer has brought significant benefits to your business. But it’s still a business, and someone better will probably be happy to do business with you. And as a business owner, it’s your prerogative to decide who to work with.

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How Can I Become an AWS Developer?




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AWS is the world’s most broadly adopted and used cloud computing platform that provides various products that a business need. It offers various on cloud products like analytics, storage, networking, security and many more and you can use them on a pay as you go model. In this model, you only have to pay for what you use and how much you use.

Significant Features of AWS

AWS comes with various features and benefits to help a business in its day-to-day tasks. This platform allows a company to cost effectively deploy, manage and scale applications in cloud. In addition, it offers various computing capabilities and provides different storage options. Along with it, AWS also provides databases services that allows a business to efficiently and cost effectively handle data storage. Apart from these, given below are some of the significant features of AWS.

  • Networking- Its VPC feature facilitates networking isolation and management and ensures dedicated network connections.
  • Security- This tool offers various security features that facilitates safe data encryption and storage.
  • Analytics- One of AWS services is strong data analytical capabilities for evaluating and processing large datasets.
  • Machine Learning- This platform even offers tools to build and deploy various kinds of Machine Learning models.
  • Developer Tools- It provides various developer tools that facilitate continuous integration and continuous deployment.
  • Serverless Computing- This platform facilitates serverless computing and allows users to operate code according to the events.

Career Opportunities in AWS

AWS is a very popular and leading cloud computing platform and learning it can offer you numerous high paying job opportunities. Skilled professionals in AWS are in high demand as more and more companies are gradually adopting the AWS platform. This skill makes you employable all around the world and offers you good salary hike. Here are some leading careers you can explore after learning AWS.

  • Cloud Architect
  • AWS Developer Associate
  • DevOps Engineer
  • SysOps Administrator
  • Cloud Security Engineer
  • Machine Learning Engineer
  • Data Engineer
  • Solution Architect
  • Cloud Business Development
  • Cloud Consultants

How to Become an AWS Developer?

AWS is a leading cloud computing platform that has gained huge popularity in the few years. This platform is greatly being adopted by numerous companies all over the world. The demand for AWS developers has skyrocketed in recent years due to the increasing popularity of these professionals. In addition, the primary responsibility of AWS developers is to maintain and evolve the cloud infrastructure of web applications. AWS developers need to be highly skilled in programming languages such as Python, Java, C# or PHP. To start a career as an AWS developer, one needs to at least have a degree as a Bachelor’s degree. Its highly advisable to get a bachelor’s degree in Computer Science or equivalent industry experience. The next thing you need to do is gain a strong understanding of the core AWS services by enrolling in AWS Developer Associate training. Furthermore, they need to gain some working experience in building cloud-native applications. The last thing you need to do is get AWS certified by clearing some developer certification exam.

Benefits of Getting an AWS Certification?

Gaining an AWS certification proves to be highly beneficial for your career in this domain. In addition, it ensures that you are well qualified and capable of building a robust AWS infrastructure. The AWS certification also adds value to your profession life along with weightage to your resume. Furthermore, it enhances your employability and helps you grasp your dream job. Learning AWS and gaining its certification makes you capable of choosing the best AWS service for your task. It ensures that you are capable of writing code using the AWS security best practices. A certification in AWS makes you better than other non-certified candidates and improves your employability chances. AWS Certification Cost Delhi is 10,700 INR and it consists of clearing a solutions Architect Associate exam of 130 minutes. However, AWS certification training in Delhi can range between 20,000- 30,000 INR.


AWS provides a wide range of pay-as-you-go cloud goods, including analytics, storage, networking, security, and many others. You only have to pay for what you use and how much you use under this arrangement. AWS has a number of features and advantages that might aid a business in its daily operations. With the help of this platform, a business may scale, manage, and deploy cloud applications affordably. Numerous security measures provided by this program enable secure data encryption and storage. Strong data analytical skills for analyzing and processing huge data quantities are one of AWS’s services. Even tools for creating and deploying different sorts of machine learning models are available on this platform. Finally, obtaining an AWS certification demonstrates. In conclusion, having an AWS certification opens doors to many career opportunities for you.

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Which is better for Real Estate: SEO or PPC Ads?




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Real estate agents and brokers are always looking for the most effective digital marketing agencies to attract potential home buyers and sellers. Two of the most common options utilized are search engine optimization (SEO) and pay-per-click (PPC) advertising. However, the question remains – which is a better investment for real estate companies, SEO or PPC ads? In this article, we will explore the key differences between SEO and PPC and how each can benefit real estate marketing efforts.

SEO vs PPC: The Basics

Let’s start with defining SEO and PPC. SEO refers to the process of optimizing web pages and content to rank higher in organic (non-paid) search engine results pages (SERPs). The goal is to attract free traffic from search engines like Google through relevant, high-quality content and technical optimizations. PPC advertising, on the other hand, focuses on paying to display ads in search results or on other sites through ad networks like Google Ads. With PPC, advertisers only pay when a user clicks on their ad.

SEO is a long-term strategy that takes time to see results, as search engines are constantly changing their algorithms. PPC provides more immediate access to traffic but requires an ongoing advertising budget. SEO helps build brand awareness and authority over time through free exposure, while PPC focuses only on clicks and conversions without building brand equity.

Benefits of SEO for Real Estate

For real estate companies and agents, SEO offers several advantages compared to PPC:

  • Lower Costs – SEO is a one-time cost of optimizing content while PPC has continuous advertising fees. SEO saves money in the long run.
  • Targeted Traffic – SEO targets specific geographic areas and property types more effectively since search habits vary locally. PPC reaches broader audiences.
  • Trust and Authority – High organic rankings signal credibility and build trust with customers over time versus paid ads. This is important in real estate.
  • Extended Exposure – SEO content remains live indefinitely versus temporary PPC campaign durations, providing ongoing leads.
  • Synergistic Content – SEO content like guides, and neighborhood pages strengthen branding while PPC is generally just click-based ads.
  • Data and Insights – SEO affords to analyze search terms and page analytics to optimize. PPC provides less proprietary data and insights.

Benefits of PPC for Real Estate

However, PPC also has its advantages for certain real estate marketing goals:

  • Immediate Traffic – PPC delivers traffic right away without the months-long SEO ramp-up period. Good for time-sensitive listings.
  • Targeted Audiences – PPC allows ultra-targeting demographics, property interests, locations, etc. SEO targeting is broader.
  • Tracking and Optimization – PPC provides granular tracking of campaign, ad, keyword, and device performance for constant A/B testing and optimization.
  • New Listings and Inventory – PPC is ideal for promoting fresh listings and keeping inventory top-of-mind versus the patience required with SEO.
  • Lead Volume – When budget allows, PPC often outperforms SEO initially in raw lead generation and appointments booked.
  • Seasonal Campaigns – PPC facilitates focusing resources around busy seasons like spring/summer versus set-it-and-forget-it SEO.

So in summary, SEO is well-suited for sustained brand awareness, market position, and steady organic leads. PPC delivers prompt traffic but ongoing investment is required. A balanced approach using both is often most effective for real estate goals.


Q: Which will get me more leads as a real estate agent – SEO or PPC?

A: In the long run, a successful SEO strategy will generate a larger volume of high-quality leads. But PPC can outperform SEO initially in raw lead numbers if the budget is high enough. Both should be used together for maximum lead generation.

Q: How long does it take to see results from SEO?

A: Most SEO experts estimate it takes a minimum of 3-6 months to begin seeing some results from SEO efforts, as Google’s algorithms are complex. Significant improvements may take 9-12 months. Results also depend on industry, competition level, and optimization thoroughness.

Q: Is SEO or PPC better for selling new listings?

A: PPC is generally a faster route to promoting new listings and inventory due to its immediate traffic. However, SEO content-supporting listings can still help over the long haul. An ideal strategy uses PPC initially and then transitions to SEO as the listing seasons.


In conclusion, both SEO and PPC advertising have clear benefits for real estate companies, but which is “better” depends entirely on marketing goals and budget. A truly optimized strategy leverages the strengths of both – using SEO for ongoing brand equity and organic lead generation supplemented by tactical PPC campaigns for short-term inventory goals, seasonal periods, and new developments requiring prompt attention. The most successful real estate marketing programs incorporate SEO and PPC advertising together rather than considering them an either/or choice. With data-driven optimization, real estate professionals can maximize traffic and leads from digital channels.

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