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Best Conversational AI Platforms You Need to Try 2021

Mike Alreend

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Conversational AI is the skill that initiates automatic conversations between a business and its customers. These conversations can be text or audio-based and can run on any voice or messaging platform.

Conversational AI is the technology behind chatbots and voice assistants, but it’s not synonymous with either. Then you can use a messaging service, website chatbot, voice assistant, etc. and use conversational AI to automate conversations about it.

AI technology can mimic human conversations with accuracy. They apply natural language processing to fuel these human-like conversations. It helps them understand speech, text, decipher different languages ​​and respond as a human would.

Almost all companies try to implement AI in their processes and products. Therefore, learning AI can open up a world of opportunity for anyone. A combination of artificial intelligence, machine learning, and deep learning can pave the way for many career prospects. Learning artificial intelligence has become very accessible now as many courses and training are available online. These are trained by top educators, researchers, and artificial intelligence experts and often charge less than a typical university course. Some of these classes are very comprehensive and include an equivalent undergraduate curriculum. Some of these are free and are perfect for taking a peek into the world of AI.

IBM Applied AI Professional Certification course aims at those who want to acquire the skills to work as artificial intelligence developers. It is a beginner-level AI certification that consists of 6 courses and gets done by students with technical and non-technical backgrounds. It conveys a solid understanding of AI, its applications and use cases. It introduces students to concepts and tools such as machine learning, data science, natural language processing, image classification, image processing, IBM Watson AI services, OpenCV, and API. Students also learn how to get started with pre-built AI without building AI models and backends from scratch.

Machine learning course at Stanford University allows students to learn the fundamental ideas of machine learning, data mining, and statistical pattern recognition. It provides them with a good foundation in the mathematical, statistical, and computer science foundations that form the foundation of machine learning machines. 

Some conversational AI technologies are enough to recognize the context and personalize conversations. The primary purpose of conversational AI is to automate conversations and interactions with customers to provide accurate 24/7 support. However, this is not the only use of this AI technology. Conversational AI has numerous business applications like customer acquisition and retention. It can help you provide a better experience for your customers and solve their problems quickly and efficiently. You can also use this technology to create easy-to-use chatbots that produce leads and more sales.

Here are some of the best conversational AI platforms. Read about its features, pricing, pros and cons to decide which of these chatbots are most suitable for your needs.

  • Kore.ai

This conversational AI platform understands business needs. With this platform, companies can design, test, create and implement AI-enabled wizards. The Kore.ai platform offers features to enhance the overall employee experience, customer experience, and agent experience. From media and entertainment to the trade industry, it has use cases for all types of businesses.

The main features of the platform are:

  1. It comes with a multi-tip NLP engine.
  2. It supports more than 30 methods.
  3. Flexible implementation model
  4. Easy integration with custom ML models and custom channels
  5. Detailed analysis

Pros:

  • You can customize it easily.
  • It comes with domain-trained use cases.
  • It can humanize bot interactions.

Cons:

  • It may not be useful for small and medium-sized businesses.

  • SAP Conversational AI

SAP is a powerful conversational AI platform from software giant SAP. You can use their technology to integrate your AI-powered chatbots into your business. 

These chatbots are built-in with Natural Language Processing (NLP) technology. It means they can talk to a user like a human would, rather than providing cold, robotic responses as most chatbots do. It can improve your customer experience and should result in better quality conversations between your brand and customers.

It has NLP technology available in many languages. So no matter what language your customers speak, this conversational AI platform can talk easily.

Some of its main features are:

  1. Developed with PNL technology
  2. Fast time to market
  3. It comes with a heavy analytics panel.
  4. It can support multiple languages.
  5. It gets activated by voice.

Its use is free. It is a community-driven product where developers can create as many chatbots as they want.

Pros:

  • It’s an open-source platform.
  • It supports all languages.
  • NLP capacity

Cons:

  • You require some practical knowledge to build up a chatbot using this platform.

 

  • KAI

It is a conversational artificial intelligence platform from Kasisto that specializes in the financial and banking sector. You can provide your customers with answers to all their questions and solve their challenges in no time.

There is no need to train this conversational AI platform as it includes financial knowledge and skills. It’s more than conversational AI. It is a complete virtual assistant to help all your customers.

KAI offers three different business solutions:

  • KAI Consumer Banking
  • KAI Business Banking
  • KAI investment management

It also has natural language processing capabilities that allow you to converse with your customers like a human. Not only does he answer questions, but he can ask follow-up questions. You can use machine learning to get smarter with every conversation. It does not get bounded by any rules-based system and is a self-learning conversational AI platform.

Pros:

  • AI-powered self-learning platform that gets smarter over time
  • NLP capacity

Cons:

  • It is for banking and financial companies only.

  • MindMeld

MindMeld is another powerful conversational AI platform with natural language processing capabilities. It gets used for both voice interfaces and text-based chatbots. And unlike the old platform, this one isn’t limited to any industry.

Pros:

  • Open source and free platform
  • NLP capacity

Cons:

  • It requires technical knowledge to develop a chatbot using this platform.

 

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Social Media Metrics You Should Consider in Your Campaign

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Social media metrics are essential to track and analyzing your campaign performance. Social media has become an integral part of modern marketing, with millions of businesses using it to reach out to potential customers. While there are many metrics that one can focus on, not all of them are equally important. In this blog, we’ll discuss the best social media metrics that you should be focusing on to make the most of your campaigns.

  1. Reach

Reach refers to the number of people who have seen your content. It’s an important metric because it gives you an idea of how far your message is spreading. The reach metric is particularly useful for determining the impact of a specific post or campaign. If your reach is high, it means that your message is being seen by a large number of people, which can help you to build brand awareness and drive traffic to your website.

  1. Engagement

Engagement refers to the number of people who are actively interacting with your content. This includes likes, comments, shares, and retweets. Engagement is a key metric because it gives you an idea of how well your message is resonating with your audience. The higher the engagement, the more likely it is that your message will be shared, which can help to increase your reach.

  1. Conversion rate

Conversion rate refers to the number of people who take a specific action, such as making a purchase or signing up for a newsletter. This metric is crucial because it helps you to measure the effectiveness of your campaigns. If your conversion rate is high, it means that your campaigns are having a positive impact on your business. On the other hand, if your conversion rate is low, it could be an indication that your campaigns need to be refined.

  1. Followers

Followers refer to the number of people who have chosen to follow your brand on a specific social media platform. Followers are important because they are your most engaged audience. They are the people who are most likely to interact with your content and share it with their own followers. This can help to increase your reach and drive traffic to your website.

  1. Click-through rate (CTR)

Click-through rate refers to the number of people who clicked on a specific link or call-to-action. CTR is an important metric because it gives you an idea of how effective your campaigns are at driving traffic to your website. If your CTR is high, it means that your campaigns are resonating with your audience and that they are taking the desired action.

  1. Bounce rate

Bounce rate refers to the number of people who leave your website after only viewing one page. This metric is important because it gives you an idea of how well your website is engaging visitors. If your bounce rate is high, it could be an indication that your website is not providing the information that visitors are looking for, or that it’s not user-friendly.

  1. Time on site

Time on site refers to the amount of time that people spend on your website. This metric is important because it gives you an idea of how engaged visitors are with your website. If your time on site is high, it could be an indication that your website is providing valuable content or that visitors are finding what they are looking for.

  1. Demographic data

Demographic data refers to the information that you collect about your audience, such as their age, gender, and location. This data can help you to tailor your campaigns to better target your audience. For example, if you find that your audience is mostly made up of young women, you can create content that is relevant to them and target your ads to that demographic.

  1. Influencer data

Influencer data refers to the information that you collect. Influencer data refers to information about individuals or groups who have the ability to influence people’s opinions, behaviors, or decisions through their online presence or social media platforms. This data can include demographic information, engagement metrics, brand partnerships, and reach. Influencer data helps companies and marketers understand the reach and impact of influencers, and how to effectively target them for product promotions or marketing campaigns. It can also help influencers better understand their own brand and audience, and improve their strategies for growing their online presence.

Let’s look at the top platforms and find out the best social media metrics you should track for each one to boost brand awareness and improve social media ROI.

Facebook Metrics

Facebook metrics refer to the measurement and analysis of data and statistics related to Facebook accounts, pages, posts, and advertising campaigns. Some common Facebook metrics include:

  • Reach: The number of unique individuals who saw a post, page, or ad.
  • Impressions: The total number of times a post, page, or ad was displayed to users.
  • Engagement: The total number of actions taken on a post, such as likes, comments, and shares.
  • Click-through rate (CTR): The ratio of clicks to impressions on an ad.
  • Cost per click (CPC): The average cost of a single click on an ad.
  • Conversion rate: The percentage of users who take a specific action, such as making a purchase or filling out a form, after clicking on an ad.
  • Video Views: The total number of times a video was viewed on Facebook.
  • Average Watch Time: The average length of time that users spent watching a video.
  • Page Likes: The number of users who have liked a Facebook page.
  • Page Followers: The number of users who are following a Facebook page.

These metrics help businesses and marketers track the success of their Facebook presence and make data-driven decisions about their marketing strategies

Twitter Metrics

Twitter metrics are quantitative data that help measure the impact and effectiveness of a Twitter account or a specific tweet. These metrics can include:

  • Tweet engagement – this measures the level of interaction a tweet has received, including retweets, likes, replies, and clicks.
  • Followers – this metric measures the number of people who follow a Twitter account.
  • Impressions – this measures the number of times a tweet has been seen by Twitter users.
  • Reach – this measures the number of unique Twitter users who have seen a tweet.
  • Twitter Audience Demographics – this includes information about the age, gender, location, and interests of the Twitter followers.
  • Conversion rate – this measures the percentage of followers who have taken a specific action, such as clicking a link or making a purchase.
  • Hashtag tracking – this measures the popularity of a specific hashtag and how it is being used.
  • Tweet volume – this measures the number of tweets a Twitter account has sent over a specific period of time.
  • Sentiment analysis – this measures the overall tone of a tweet, whether it is positive, negative, or neutral.

Instagram Metrics

Instagram metrics refer to various data points that help measure the success and impact of a brand or individual’s presence on the platform. Some of the most common Instagram metrics include:

  • Follower count: The total number of people who follow an Instagram account.
  • Engagement rate: The average number of likes, comments, and shares an account receives per post, expressed as a percentage of the total number of followers.
  • Reach: The number of unique people who have seen a post, including those who are not followers.
  • Impressions: The total number of times a post has been displayed on Instagram, including multiple views from the same person.
  • Hashtag performance: The number of posts using a specific hashtag and the engagement rate for those posts.
  • Profile visits: The number of times an Instagram profile has been viewed by others.
  • Story metrics: The number of views and engagement on Instagram Stories, including clicks, swipes, and replies.
  • Video performance: The number of views, engagement, and average watch time for Instagram videos.
  • Direct messages: The number of private messages sent and received through Instagram Direct.

These metrics help brands and individuals understand their audience and the impact of their content on the platform, and can inform future content strategy and marketing decisions.

Pinterest Metrics

  • Monthly Active Users: This is the number of unique users who have logged into Pinterest in a given month.
  • User Engagement: This metric measures the level of user interaction with Pinterest content, including likes, shares, comments, and repins.
  • Pin Creation: This metric tracks the number of new pins created by users each month.
  • Pin Repins: This metric measures the number of times a pin has been shared by other users.
  • Board Followers: This metric tracks the number of users who follow a specific board on Pinterest.
  • Impressions: This metric measures the number of times a pin has been seen by users.
  • Click-Through Rate (CTR): This metric measures the number of clicks a pin receives divided by the number of impressions it receives.
  • Traffic Sources: This metric tracks where Pinterest users are coming from, including organic search, referral traffic, and direct traffic.
  • Bounce Rate: This metric measures the percentage of users who leave the site after only visiting one page.
  • Time on Site: This metric measures the average amount of time users spend on Pinterest in a given session.

Tiktok Metrics

  • Followers: The number of followers a TikTok account has.
  • Likes: The number of likes a TikTok video has received.
  • Views: The number of times a TikTok video has been viewed.
  • Shares: The number of times a TikTok video has been shared.
  • Comments: The number of comments a TikTok video has received.
  • Video engagement rate: The percentage of TikTok users who have engaged with a video (likes, comments, shares).
  • Video completion rate: The percentage of TikTok users who have watched the entire video.
  • Profile engagement rate: The percentage of TikTok followers who have engaged with the profile (likes, comments, shares).
  • Follower growth rate: The rate at which a TikTok account is gaining followers.
  • Video upload frequency: The number of videos a TikTok account is uploading per day/week/month.

Gutech, a leading social media marketing agency, helps you track these key metrics so you can better understand your audience and optimize your social media campaigns.

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How do I Get a Live person at Allegiant Air?

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Tips to talk to someone at Allegiant Airlines 

Planning a trip is not about packing everything & boarding a flight; you need to know everything. But, the main problem is getting to know how to help you get a live person at Allegiant Airlines. However, people have several concerns about it. 

It’s the cheapest airline, offering affordable flights & great deals. Moreover, it operates with scheduled & charter flights. However, the airline ensures to always provide the best inflight services & other on-air benefits. You’ll never get this kind of experience anywhere else. 

Apart from this, multiple things are other benefits for the passengers. 

How should  I talk to an Allegiant Airlines live person?

You can connect with them through the airlines official number, 1 (702) 505-8888 & to resolve the issues. 

What are the other alternatives to contact Allegiant Airlines?

There are some points below that can help you:

  • Email:

You can get through an Allegiant Airline customer executive via mail. It is the easiest way. However, you need to explain the whole problem that you are going through. 

These things will help them to get to know about everything & resolve the quarries. 

  • Live Chat:

The other way to get in touch with the Allegiant live representative is through chatting live. You need to visit the official website & access the live chat option, where you can ask them about everything. 

The best thing is to get an immediate revert from the other side, which is quite preferred. 

Moreover, these are the options that let you get connected with a Live person at Allegiant. 

  • Connect 24×7:

There can be an emergency when you need to connect with the airline. Sometimes, the passengers need to learn about the correct time to contact the airline & which has several concerns. However, you can associate with Allegiant Airlines at any time. 

How to speak to airline customer executives on the phone?

If you don’t know the ways to Talk to someone at Allegiant Air, below are the points to follow:

  1. First, look for the official number of the Allegiant Airlines 
  2. However, dial the same number & hold the line for a second
  3. Now, listen to the automated voice & follow the instructions
  4. Here, the commuters will get to know about a particular that they need to press
  5. It’ll help you to get connected with the Airlines customer manager.
  6. Now, tell them about the whole thing & get your quarries resolved. 

How can I send an email to Allegiant airlines? 

Sometimes, the passengers wish to connect with the airline by mail, but the problem is they don’t know the process to do it. 

So, here are the steps below:

  1. The commuter can start by searching for an official id of Allegiant Airlines.
  2. Now, open your mail inbox & scroll down. 
  3. Here, you need to compose the mail & describe the whole situation. 
  4. Although, it’ll be better to mention all the details about the flight & these things will help you to get the best solutions. 

Why do you need to connect with Allegiant Airlines?

It is quite a common thing that people often wish to know:

  1. If you Talk to a live person at Allegiant Air, they will provide assistance regarding the flight booking. 
  2. Get information about the best deals & other services. 
  3. Know about the cheapest days to fly with Allegiant Airlines. 
  4. Details about vacation packages by the airlines 
  5. Get updated about the flight status & other services. 
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Why SEO is Important For Business

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SEO stands for Search Engine Optimization it helps businesses to grow online. The main objective of SEO is to enhance the quality and quantity of traffic to the website through onsite changes. Stuffing pages with relevant keywords are not suitable for the website ranking, but concentrating on site speed, mobile-friendliness, interactivity, and the content of web pages makes more benefits the business. The best services of SEO Brampton optimize websites visibility online. This means that more people can see the website online.
Many people have a question about why SEO is important for business, the answer is that SEO not only draws new customers’ attention but also allows you to heighten the business’s relationship with those clients because of the loyalty you have established with them.

How SEO Works

SEO optimizing a website’s content, executing keyword research, and earning inbound links to improve that content’s ranking and the website’s visibility online. The better website on both ends, the better traffic you will get for the website. It also includes:

  • Keyword Analysis
  • Backlinking
  • Content Creation

SEO Impacts on Business

SEO increases organic website traffic. Enhance numbers of lead generation. Generate better online sales and also attracts more visitors to the website. SEO processes are the backbone of business websites. SEO can affect business in numerous ways:

  • Increase organic traffic
  • Enhance lead generation
  • Generate online sales
  • Attract more local traffic
  • Improve online visibility
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